Ms. Tamara Baldwin, Board Chair, was joined by Ms. Mary Lynn Villeneuve, Centre Manager, of the Volunteer Centre (United Way) who provided an overview of the organization's offered programs, highlighting the Community Volunteer Income Tax Program. Ms. Villeneuve noted that millions of dollars have been recovered for the area's most vulnerable residents through lesser-known tax grants or refund programs. Ms. Villeneuve noted ongoing tax literacy programs offered by the organization for adults and financial literacy programs for the youth of the area in an attempt to provide knowledge as tools for better financial well-being.
Council noted their familiarity with the organization and the work they have done and continue to do throughout the community.
Members inquired how many staff were currently employed with the organization. Ms. Villeneuve noted that currently, the Brockville location employs 2 part-time staff at 20 hours per week with Ms. Villeneuve as the only full-time employee.
Council inquired about the library delivery service program mentioned in the presentation as one of the many listed programs offered by the Volunteer Centre. It was noted that library staff compile a list of residents interested in returns/exchanges through the program and provide the information list to volunteers who perform their route on the 2nd Thursday of the month primarily in Brockville.
Members inquired if there was a funding request from the organization. Ms. Villeneuve noted the objective of the organization is to grow through increased availability by adding additional locations through sponsorships and donations. She noted the Volunteer Centre's intent to apply for funding through the Township's Community Grants and Donations Program.
Council inquired of the approximate annual budget of the Volunteer Centre. It was noted to be approximately $100,000.00-$110,000.00.
Council noted the impact the organization has on the community and inquired if there were statistics identifying the percentage of the population the Volunteer Centre has aided. Ms. Villeneuve noted that financial return analysis was in its early stages and the organization had not yet determined those particular statistics.
Members inquired how these services were being advertised to residents. It was noted that the Centre receives recognition mostly through repeat clientele and general word of mouth, however, the organization does advertise through the local radio stations as well as their associated agencies.
Council thanked Ms. Villeneuve and Ms. Baldwin for their presentation.